Accommodation | Booking Terms

Cancellation Policy

All bookings must be secured with a £25 deposit. When we have confirmed your booking, it means that all other enquiries, for the night(s) you have booked, will be turned away.

In return we ask for a full 72 hours cancelation notice from your expected time of arrival, in which case, we will refund your deposit.

If you cancel after this time, we will try and let the room again. If we are successful then we will refund the deposit, otherwise the cost of the first nights accommodation will be due.

In the case of a 'No Show', we will deduct the cost of the first nights accommodation from your card and cancel the rest of the booking.

Smoking (or not; as the case is!!)

In accordance with Scottish law, the Tarras Bed and Breakfast is strictly non-smoking.

Anyone found to be smoking in the house will be asked to settle their bill and leave; a £100 charge will be incurred to cover the costs of the extra cleaning; any damage to carpets, bedding etc will be charged accordingly.

Parking

Tarras Bed and Breakfast car park can hold an average of 4 cars. Please park considerately. Parking is purely on a first come first served basis. There is also parking to the front of the guest house on Mains Street

Fire

We are equipped with a full up to date Fire Alarm system. Please familiarise yourselves with the fire notices and non-smoking notices located in your bedroom.

Heating

The radiators in your room and en-suite are fitted with thermostats, please adjust them accordingly. 

Early morning alarm calls

Early morning alarm calls can be arranged if you have a mobile phone. Radio alarm clocks are situated in each room but the guests are responsible for resetting them to their individual needs.

Room Cleaning

Rooms are cleaned on a daily basis between the hours of 10:00 - 12:30; if you prefer to remain in your room between those times please advise us at breakfast time. If you prefer not to be disturbed we would appreciate it if you could leave your used waste bags outside your room for collection; a clean one will be made available to you and we will be happy to provide you with a top-up of items for your hospitality tray.

Sheets are changed generally on day 3 or 4 of your stay unless soiled. Please advise us of any wishes different to this.

Towels

If you are staying for more than one night and you would like your towels replacing please leave your used ones either in the shower tray or the wash-hand basin. Towels hung on the towel rails tell us that you are conscious of the environment and that you are happy to re-use them.

Damages

We anticipate "fair wear and tear" within the guest house. Please inform us of any damages/breakages ASAP and we will be more than reasonable. Breakages/damages not reported prior to departure, may be charged to your credit card accordingly.

Breakfast

Breakfast times

07:00 - 09:00
For other times please discuss your requirements with us. If you require a particularly early start, Cereals and Orange Juice will be available for self-service; in such cases we would appreciate you settling your account on the previous evening.

Payment

Payment can be either with cash, credit card or personal cheque; business users may have made other arrangements. Written receipts are available via any method of payment.

Departure

Check-out time on your day of departure is by 10am unless prior arrangements have been made . Keys are to be left on departure, if you accidentally take keys with you please contact us ASAP and return the keys by post. If you lose the keys or fail to return them you will be charged for the change of the front door lock and approximately £25 for the cutting of an entire set of new keys.

And finally; we really hope that you enjoy your stay!

If you encounter any areas in which you feel that we can provide our valued guests with a better service we would value your comments either during your stay or following your departure (anonymously if preferred).